CCCampCareer

Accommodation Service Manager

Hospitality, Retail & Services

Shortage Now

No shortage

States / territories with a shortage signal

WAShortage
NTShortage

Snapshot

Median salary

A$70,000

Full-time annual

Shortage signal

No shortage (national)

Categories identify where a shortage occurs; they are not a severity score.

Visa pathways

CSOL listed (verify visa)

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What you actually do

Manages, coordinates, controls and oversees the activities of accommodation service workers.

Specialisations

Chief ConciergeExecutive HousekeeperFront Office Manager (Accommodation)Guest Services ManagerHotel Service Manager

Scope note: Front Office Supervisors, Hosted Accommodation Operators and Housekeeping Supervisors are excluded from this occupation. Front Office Supervisors are included in Occupation 471533 Front Office Supervisor (Accommodation). Hosted Accommodation Operators are included in Occupation 161932 Hosted Accommodation Operator. Housekeeping Supervisors are included in Occupation 471535 Housekeeping Supervisor.

Read official OSCA description

Skills & main tasks

Official main tasks

  • Plans, organises, coordinates and oversees the work schedules of accommodation service workers
  • Ensures accommodation service workers adhere to established standards and procedures
  • Coordinates with other departments to ensure smooth operation of accommodation services
  • Manages the handling of customer complaints and resolves issues
  • Oversees and maintains the inventory of supplies and equipment needed for accommodation services

Credentials & Pathway

OSCA skill level 2

A classification attribute describing the occupation; it is not a personal eligibility or qualification decision.

Official VET pathways

Certificate IV in Hospitality

Occupation ready

Advanced Diploma of Hospitality Management

Occupation ready

Certificate II in Hospitality

Progression pathway

Certificate III in Hospitality

Progression pathway

Diploma of Hospitality Management

Progression pathway

Diploma of Travel and Tourism Management

Specialised training

Real jobs right now

Live signal from SEEK, Indeed & more
See all job ads on SEEK

Current vacancy signal

QLD · May 2026

30

ACT · May 2026

3

VIC · May 2026

55

NT · May 2026

3

SA · May 2026

13

NSW · May 2026

74

2030 & 2035 employment outlook

to 2030

+5%

549 projected jobs

to 2035

+13%

1,391 projected jobs

Where could this career take you?

Compare state-level shortage signals, salary context, study options and visa information for Accommodation Service Manager.

Regional demand

Largest employment base

#1 Gold Coast

1,190 estimated employed

  1. 1

    Gold Coast

    1,190 employed

    QLD

    -6.67%

    year on year

  2. 2

    Sydney - Inner South West

    744 employed

    NSW

    -9.05%

    year on year

  3. 3

    Melbourne - Inner

    735 employed

    VIC

    -6.01%

    year on year

  4. 4

    Melbourne - South East

    542 employed

    VIC

    -12.58%

    year on year

  5. 5

    Perth - North East

    377 employed

    WA

    +0.53%

    year on year

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Possible next career moves

Ranked by current shortage signal and projected employment growth.

2020–2021

Workers in this occupation

5,550

Moved in from another occupation

1,145

Moved to another occupation

1,315

Recommendation score: shortage = 2 points, no shortage = 1 point, plus 1 point for each 10% of projected growth to 2035.

  1. 1
    Bar Attendant

    40 observed moves

    No shortage +12035 +11% · +2

    3

    points

  2. 2
    Customer Service Manager

    30 observed moves

    No shortage +12035 +13% · +2

    3

    points

  3. 3
    Hotel or Motel Manager

    65 observed moves

    No shortage +12035 +7% · +1CSOL listed

    2

    points

  4. 4
    Cafe or Restaurant Manager

    35 observed moves

    No shortage +12035 +7% · +1

    2

    points

  5. 5
    Retail Manager (General)

    30 observed moves

    No shortage +12035 +7% · +1CSOL listed

    2

    points

Data status

Classification
OSCA 161131
Last updated
Refresh pending
Sources
Jobs and Skills Australia OSL · Jobs and Skills Australia DOM · ABS OSCA · OSCA 2024 — Jobs and Skills Australia

Labour-market data coverage

  • Shortage signal and drivers: JSA Occupation Shortage List (ANZSCO unit group where applicable).
  • Regional employment: JSA NERO, June 2026.
  • Career-move observations: JSA DOM, last available 2020–21. Observed Australian worker transitions are not personalised recommendations; many contractors and sole traders are excluded, as are transitions below 10 workers.
  • Vacancy signal: JSA Internet Vacancy Index, 3-month average (ANZSCO unit group).
  • Employment outlook: JSA employment projections (ANZSCO unit group).
  • Training pathways: JSA Training Occupation Pathways.

Data confidence: estimate.